a) Per confirmation and submission of appointment booking / course booking is for one (1) person only.

b) A seperate submission or confirmation is required for the second person, if any.

 

a) For credit card payment, the full payment has to be made through paypal upon submission of appointment.

b) For cash payment, the full payment has to be made during the booked appointment.

 

a) For credit card payment, the full payment has to be made through paypal upon submission for course registration.

b) Any cash payment has to be made upfront at least 3 days prior to the start date of the selected course at our office.

c) The payment paid is inclusive of course material.

 

a) A confirmation email with appointment / course details will be sent to you once the appointment / booking of course is accepted.

 

a) Cancellation of appointment / course can be made through phone call, at least 3 working days prior to the date of appointment / course.

b) Any cancellation request later than stated period, up to 1 day before the appointment / course date would be deemed as late cancellation, and only 70% of the received payment will be refunded.

c) There will not be any refund made for cancellation on the date of appointment / course.

 

a) Kindly be punctual for the appointment. 
b) It would be best if you could attend the course 10 minutes prior to the time of course.

c) Should you be late on the day of appointment, kindly give us a call at least 30 minutes before the start time of the appointment.

d) The course will commence according to the stated start time. The trainer reserves the right to not allow entrance of late attendees who are at least 30 minutes late.

Missed Appointment / Course
a) There will be no refund of Appointment / Course fee if you do not turn up on the date and time of the Appointment / Course (after 30 minutes from the time of appointment on that day). 

Request for a Rescheduled Appointment
a) The request has to be made at least 3 days prior to the date of Appointment, and the scheduled date will be subjected to Master Chua’s availability.

Amendment to Appointment / Course details

a) Ezier Code reserves the right to amend details of the appointment / course, or cancel the appointment / course.

b) In the event that Ezier Code is unable to provide an alternative, payment received for respective appointment / course shall be refunded in full.

c) In the event you failed to turn up for your appointment / course, there will be no refund.