TERMS & CONDITIONS

Submission of Appointment
a) Per confirmation and submission of appointment booking / course booking is for one (1) person only.
b) A separate submission or confirmation is required for the second person, if any.

Payment for Appointment
a) A Paypal deposit is made secure appointment booking and remaining balance has to be paid via Local Bank Transfer/Paynow prior to the start of the session
b) For cash payment, the full payment has to be made before the appointment begins.

Confirmation of Appointment
a) A confirmation email with appointment details will be sent to you once the appointment is accepted.

Cancellation of Appointment
a) Cancellation of appointment can be made through phone call, at least 3 working days prior to the date of appointment.
b) Any cancellation request later than stated period, up to 1 day before the appointment date would be deemed as late cancellation and only 70% of the received payment will be refunded.
c) There will not be any refunds made for cancellation on the date of appointment.

Punctuality for Appointment
a) Kindly be punctual for the appointment. 
b) It would be best if you could attend the appointment 10 minutes prior to the scheduled slot.
c) Should you be late on the day of appointment, kindly call at least 30 minutes before the start time of the appointment.
d) The appointment will commence according to the stated start time. The consultant reserves the right to not allow entrance of late attendees who are 30 minutes late.

Missed Appointment
a) There will be no refund of appointment fee if you do not turn up on the date and time of the appointment (after 30 minutes from the time of appointment on that day).

Request for a Rescheduled Appointment
a) The request has to be made at least 3 days prior to the date of appointment, and the scheduled date will be subjected to availability. 

Amendment to Appointment details
a) Ezier Code reserves the right to amend details of the appointment or cancel the appointment
b) In the event that Ezier Code is unable to provide an alternative, payment received for respective appointment shall be refunded in full.
c) In the event you failed to turn up for your appointment, there will be no refund.